Product Adoption

  • Training is Key to Successful Unified Communications Adoption and ROI

    As cited by Forrester Reseach if business leaders develop the perception that a technology doesn’t deliver value, then the initial excitement and support for that technology dwindles. This hampers the efforts of I&O professionals to drive adoption. Poor or nonexistent change management programs can get a technology off to a bad start from which it’s    Read the Rest…

  • The proper use of eLearning for Corporate End User Training

    eLearning certainly has its place in today’s organizational training environment, but is it right in every situation? To help answer this, let’s look at 3 situations where it does offer effective training. eLearning is a proven and an effective format for delivering compliance type training. The majority of compliance training involves learning the rules associated    Read the Rest…