4What’s  knowledge of the Unified Communication Industry, eLearning and Mobile App development made 4What the perfect partner to work with Plantronics to provide solutions for their product awareness, adoption, and digital documentation needs. The end result has been a solid partnership with one of the worlds largest and most respected headset providers to produce End User Training, Digital Video Setup Guides, iPad Application and our most recent UCTv video platform to create engagement among partners.

Video Setup Guides (VSG’s)

4What produced an online library of more than 75 media-rich, on-demand video training modules for Plantronics UC devices. These instructional videos were developed with a modular approach. Turning a complex spreadsheet into a comprehensive training resource allowing the end user to choose their product, model and platform to view the training attributes that match their selection. With over 75 modules and 300 different combinations, these VSG’s were designed to run from the web from a simple link or to easily download and install onto a company’s intranet for easy IT deployment. The result? Reduced deployment time frames, costs and help desk calls. To see these in action on the Plantronics site click here.

iPad App

Developed specifically for IT professionals the goal of the Smarter Working UC Toolkit is to accelerate end user adoption by ensuring users have the correct device, proper training and reference on how to use their new equipment, and video setup guides to reduce deployment concerns. The online VSG’s were re-purposed for use in this mobile tablet app to maximize viewer reach. The app provides quick access to best practices for all phases of deployments, links to key planning tools, the ability to easily send your end users training tools that allow them to setup their own devices, and more.

For more information or to view the app on iTunes click here.


UCTv was built to assist in the rollout of The Smarter Working UC Toolkit – part of the online library of best practices, recommendations and tools for IT professionals to ensure UC audio device rollouts are as easy and successful as possible while increasing user adoption.  To view the site for UCTv click here.

UCTv is part of the UC Toolkit from Plantronics. To view an article by IT Pro Sam Cavaleri click here.

For More Information

1-888-464-9428  or click here for our online request form to contact 4What regarding information on these solutions.