4What provides online interactive end user training (formerly known as the VoIPTrainer) for Cisco Unified Communications users through our newest platform End User University. This cost-effective, simulated, online training will speed adoption as well as reduce IT support costs and training concerns. We have ready-to-deploy training programs on most major Cisco Unified Communications products and also build custom training when needed. To view a list of Cisco training programs visit End User University.
Sales & Technical Training
4What has developed more than 200 online training courses for Cisco from sales and technical training, business processes, software, hardware and installation. Our streamlined process and creative use of technology from simulations, video, design and core user functionality has set the standard for Cisco’s eLearning vendors and best practices. 4What uses our own LMS platform and content packaging and delivery system to build and manage the eLearning programs we develop. Register for a personal demonstration.
4What’s video messaging has taken a major part in everything 4What has produced for Cisco and their partners and been used to assist in promoting events, marketing, internal and customer communications and in eLearning. This personal approach of integrating a professional video into the message and speaking directly to the audience has been well received and has played a major role in the success of these initiatives. For more information and a demo on this solution call 1-888-464-9428 x105 or click here to contact us.
4What has created several product simulations for Cisco including video surveillance product simulations and simulations of technical products previously demonstrated as a lab session. These simulations allow users to take an active role in learning by allowing them to experience the full product functionality hands-on without getting lost in a program, understanding what to do next or having to ask questions. For more information about our product simulations contact 4What for an online demonstration. Click here for sample simulation.
4What’s Virtual Assistant is a video embedded within a software product or digital document allowing users to get instant answers to questions with just the click of the Help button. Users select from a list of pre-set questions and the Virtual Assistant automatically appears within the application to answer the questions and walk the users through specific processes. This video tool has been used in Cisco documents and has proven to eliminate support calls, reduce user frustrations and increase the success of the product. Our Virtual Assistant is a great way to reduce help desk calls and provide immediate answers to the right questions when deploying any new technology within an organization.
Mobile Sales Demos
4What has created Mobile Sales demos to assist Cisco sales teams with on-demand mobile product presentations for many of Cisco’s major UC platforms and products including: Webex, BE3000, 6900, 7900, 8900, 9900 series phones, Communications Manager, and Jabber to name a few. These presentations on-the-go are loaded into a mobile app allowing quick and easy reference while in the field to demonstrate product capabilities and key features. For more information on our mobile capabilities register for a personal demo.
iBook Digital Documentation
In this video demo see how to leverage the power of iBook for digital documentation. This video will demonstrate the power of incorporating digital documentation into an iBook format to leverage features such as embedding video demos, tutorials, video and animation, hot linking text to get more information and instructions and and capabilities. For more information about how 4What can assist in creating an iBook for your digital documentation contact us.