Best Practices

  • Training is Key to Successful Unified Communications Adoption and ROI

    As cited by Forrester Reseach if business leaders develop the perception that a technology doesn’t deliver value, then the initial excitement and support for that technology dwindles. This hampers the efforts of I&O professionals to drive adoption. Poor or nonexistent change management programs can get a technology off to a bad start from which it’s    Read the Rest…

  • Advantages of Having a Mobile Web Site

    Look around and observe people in any public place and there’s a good chance you’ll see someone browsing the web on a smartphone such as iPhone. One fifth of Americans access the the internet through mobile devices each day and that number is on the rise. There are a number of advantages worth considering when considering    Read the Rest…

  • How to Give a Killer Product Demonstration

    Want to close more business? Then start using customized product demonstrations to close your deals. Unfortunately, some sales pros view product demos as just another part of their sales process. Ideally, though, a product demonstration needn’t just help a sale along. It can, in fact, actually close the deal. Are you ready to close your    Read the Rest…

  • The proper use of eLearning for Corporate End User Training

    eLearning certainly has its place in today’s organizational training environment, but is it right in every situation? To help answer this, let’s look at 3 situations where it does offer effective training. eLearning is a proven and an effective format for delivering compliance type training. The majority of compliance training involves learning the rules associated    Read the Rest…