On-Demand Training and Support Solutions

4What’s IP Phone Training and Support Program is a powerful multimedia application that trains end-users how to use  the features and functions of  Avaya IP products and software, through individual self-paced lessons. This captivating training solution has been proven more effective than instructor-led sessions while providing an ongoing reference tool resulting in reduced help desk calls.

4What's interactive training solutions allow companies to provide end-user training to employees at their desk, demonstrating the functionality of their 9600 Series telephone and Aura Communication Manager, from the most basic features to the more advanced, by using an exact replica of the user's Avaya products in the demonstrations. In addition, 4What's training products provide the following key features:

  • Customization – Match the training to the features and functions available on each individual user’s phone
  • Easy Access – Use the Show Me Soft Key to launch training and reference directly to an end-user’s PC with the push of a button for on-screen demonstrations more info
  • Multilingual – Training and support content can be localized into any language for consistent training and support at offices in multiple countries

BENEFITS

4What's interactive training solutions let businesses conduct on-going, organization-wide training, delivering an effective and easy-to-use training and support tool for all new employees.

  • Supplement or replace instructor-led training sessions with unlimited access to the training, helping to increase user comprehension and knowledge retention
  • Provide end users with on-demand access to training and support, helping reduce the need for instructor-led training and lowering overall training costs
  • Fully customizable interface, helping businesses leverage their existing assets and virtually eliminating the need to purchase new software for system upgrades

In addition, 4What develops customized interactive training and communication solutions to meet the needs of your organization including sales training, customer training and communication solutions, HR, process and compliance training.

For more information, pricing or to schedule a free demo please contact us 1-888-464-9428 x105 or Click Here